Bookable Logo
Frequently Asked
Questions

General Questions

What is a booking link and how does it work?
A booking link is a unique URL for your event, class, or schedule that customers use to check availability and book directly, without downloading an app or creating an account. Bookable gives every event its own link, plus a schedule link that updates automatically as you add new events. Drop it in your Instagram bio, a WhatsApp group, an email newsletter, or wherever your audience already spends time, and people can book from their phone in a few taps.
How do I create a booking page for my events or classes?
You build a booking page in minutes, from your phone, no laptop or template required. Add photos, a description, and a map location, then set your brand color and logo so the page looks like yours rather than a generic listing. Once it's live, Bookable gives you a link for that event plus a schedule link that pulls together everything you have on.
What's the best way to share events on Instagram?
Put the link in your bio, or drop it straight into stories and reels. Bookable pages are built to look right on mobile, so someone can go from watching your story to booking a spot without leaving their phone. Share it to a DM or group chat too. A rich preview shows the event title, image, and date automatically, so it doesn't just land as a bare link.
How can customers book my classes without a website?
You don't need one. Share your schedule link or an individual event link through Instagram, WhatsApp, email, or wherever your community already talks to you, and people can book directly from there. A website helps if you already have one, but it's not a requirement to start taking bookings.

Feature Questions

How do I set up a recurring class schedule online?
Set the event to repeat and Bookable builds the recurring schedule for you. You can repeat on specific days, like every Monday and Wednesday, add several time slots in one day for back-to-back classes, or combine both. Build the pattern once and every future session follows it, rather than creating each class by hand.
How do I add a map location to my event listing?
Drop a pin when you create the event, and Bookable turns it into a clickable location in the booking flow and the confirmation email. It's one field in the event setup, no separate integration needed.
How do I share a link to my whole event schedule, not just one event?
Every organizer gets a schedule link that lists everything currently on, and it updates on its own whenever you add or remove an event. Use it instead of your event-specific links when you want people to see your full calendar rather than book one thing.
How do I add multiple photos to my event listing?
You can add up to five images per event when you set it up. More than one photo tends to give people a better sense of what they're actually booking, particularly for anything experience-led like a workshop or a retreat.

Payment Questions

How do I get paid for bookings made online?
Bookable takes the payment automatically when someone books, and sends it straight to your connected payout account. No invoicing, no chasing. If you'd rather be paid by bank transfer or cash on the day, you can switch to custom instructions instead. These show up on the confirmation page and in the confirmation email.
Can I accept cash payments alongside online bookings?
Yes. Set custom payment instructions for cash on the day, bank transfer, or a local payment app, and they'll appear on the booking confirmation and in the email.
What payment methods can I offer for event bookings?
Card payment through your connected payout account, or custom instructions for bank transfer, cash on the day, or a local payment app.
Are there fees for taking payments through a booking platform?
Bookable charges a 2% fee on paid bookings, and nothing for free events. There's no subscription or minimum commitment, so signing up and setting up your first event costs nothing.
Can I run free events alongside paid ones?
Yes, on the same schedule. Free events carry no fee at all, so a free taster class and a paid class can sit next to each other with no extra setup.

Use-Case Questions

What's the best booking software for yoga instructors?
Instructors running regular classes need something that handles weekly recurrence without extra admin, and looks like their own brand rather than a generic listing. Bookable lets you set a class to repeat across the days you teach, add multiple time slots for back-to-back sessions, and apply your own colors and logo so the page feels like part of your studio, not a third-party tool. Several yoga and pilates organizers use it for exactly this.
How do I take bookings for a hiking or walking group?
Add the meeting point as a map location when you create the event, so people know exactly where to turn up, and share the link through WhatsApp or Instagram where your group already coordinates. If your walks repeat weekly, set the event to repeat rather than rebuilding it each time.
What's the best way to manage sign-ups for a running club?
Set your regular sessions to repeat on the days you run, so members book straight into the pattern rather than a single one-off event. A map location for the meeting point and a link shared into your group chat covers most of what a running club needs, without a heavier system built for something else.
How do I sell tickets for a pop-up dinner or supper club?
Create the event with photos, a description, and the venue as a map location, then decide how you want paying, card at booking or a custom instruction like bank transfer.
What's the easiest way to organize sign-ups for a workshop or course?
Build the event once, adding a description and images so people know what's included, and if it runs across several sessions, use the repeat settings to lay out the whole course in one go. Attendees get a confirmation with any details you want to add, like what to bring or how to prepare.

Decision Questions

Do I need a website to take bookings for my events?
No. You can share your schedule link or individual event links through social media and messaging apps and take bookings without a website at all. If you do have a site, adding a button that links to your schedule is the simplest way to connect the two.
What's the best free booking system for small businesses?
Look for something with no signup costs and low fees. Bookable is free to set up and use, and only takes a 2% fee when a paid booking happens, so a small business running mostly free or low-volume events pays close to nothing to get started.

Setup Questions

How do I embed a booking widget on my website?
On Wix, WordPress, or Squarespace, you can either add a button linking to your schedule URL or embed the schedule directly inside a page as a widget. The button method is the one to use if you want customers to access memberships or credits, since those need a full page rather than an embedded frame, where login isn't possible.
How do I send booking confirmations and reminders automatically?
Every booking triggers a confirmation email automatically, including the map location and any custom message you've added, like what to bring or a thank you note. Bookable also sends automatic reminder emails ahead of the event, so customers don't need chasing and you don't need to send anything manually.