Frequently Asked
Questions
General Questions
What is a booking link and how does it work?
A booking link is a unique URL for your event, class, or
schedule that customers use to check availability and book
directly, without downloading an app or creating an account.
Bookable gives every event its own link, plus a schedule
link that updates automatically as you add new events. Drop
it in your Instagram bio, a WhatsApp group, an email
newsletter, or wherever your audience already spends time,
and people can book from their phone in a few taps.
How do I create a booking page for my events or classes?
You build a booking page in minutes, from your phone, no
laptop or template required. Add photos, a description, and
a map location, then set your brand color and logo so the
page looks like yours rather than a generic listing. Once
it's live, Bookable gives you a link for that event plus a
schedule link that pulls together everything you have on.
What's the best way to share events on Instagram?
Put the link in your bio, or drop it straight into stories
and reels. Bookable pages are built to look right on mobile,
so someone can go from watching your story to booking a spot
without leaving their phone. Share it to a DM or group chat
too. A rich preview shows the event title, image, and date
automatically, so it doesn't just land as a bare link.
How can customers book my classes without a website?
You don't need one. Share your schedule link or an
individual event link through Instagram, WhatsApp, email, or
wherever your community already talks to you, and people can
book directly from there. A website helps if you already
have one, but it's not a requirement to start taking
bookings.
Feature Questions
How do I set up a recurring class schedule online?
Set the event to repeat and Bookable builds the recurring
schedule for you. You can repeat on specific days, like
every Monday and Wednesday, add several time slots in one
day for back-to-back classes, or combine both. Build the
pattern once and every future session follows it, rather
than creating each class by hand.
How do I add a map location to my event listing?
Drop a pin when you create the event, and Bookable turns it
into a clickable location in the booking flow and the
confirmation email. It's one field in the event setup, no
separate integration needed.
How do I share a link to my whole event schedule, not just
one event?
Every organizer gets a schedule link that lists everything
currently on, and it updates on its own whenever you add or
remove an event. Use it instead of your event-specific links
when you want people to see your full calendar rather than
book one thing.
How do I add multiple photos to my event listing?
You can add up to five images per event when you set it up.
More than one photo tends to give people a better sense of
what they're actually booking, particularly for anything
experience-led like a workshop or a retreat.
Payment Questions
How do I get paid for bookings made online?
Bookable takes the payment automatically when someone books,
and sends it straight to your connected payout account. No
invoicing, no chasing. If you'd rather be paid by bank
transfer or cash on the day, you can switch to custom
instructions instead. These show up on the confirmation page
and in the confirmation email.
Can I accept cash payments alongside online bookings?
Yes. Set custom payment instructions for cash on the day,
bank transfer, or a local payment app, and they'll appear on
the booking confirmation and in the email.
What payment methods can I offer for event bookings?
Card payment through your connected payout account, or
custom instructions for bank transfer, cash on the day, or a
local payment app.
Are there fees for taking payments through a booking
platform?
Bookable charges a 2% fee on paid bookings, and nothing for
free events. There's no subscription or minimum commitment,
so signing up and setting up your first event costs nothing.
Can I run free events alongside paid ones?
Yes, on the same schedule. Free events carry no fee at all,
so a free taster class and a paid class can sit next to each
other with no extra setup.
Use-Case Questions
What's the best booking software for yoga instructors?
Instructors running regular classes need something that
handles weekly recurrence without extra admin, and looks
like their own brand rather than a generic listing. Bookable
lets you set a class to repeat across the days you teach,
add multiple time slots for back-to-back sessions, and apply
your own colors and logo so the page feels like part of your
studio, not a third-party tool. Several yoga and pilates
organizers use it for exactly this.
How do I take bookings for a hiking or walking group?
Add the meeting point as a map location when you create the
event, so people know exactly where to turn up, and share
the link through WhatsApp or Instagram where your group
already coordinates. If your walks repeat weekly, set the
event to repeat rather than rebuilding it each time.
What's the best way to manage sign-ups for a running club?
Set your regular sessions to repeat on the days you run, so
members book straight into the pattern rather than a single
one-off event. A map location for the meeting point and a
link shared into your group chat covers most of what a
running club needs, without a heavier system built for
something else.
How do I sell tickets for a pop-up dinner or supper club?
Create the event with photos, a description, and the venue
as a map location, then decide how you want paying, card at
booking or a custom instruction like bank transfer.
What's the easiest way to organize sign-ups for a workshop
or course?
Build the event once, adding a description and images so
people know what's included, and if it runs across several
sessions, use the repeat settings to lay out the whole
course in one go. Attendees get a confirmation with any
details you want to add, like what to bring or how to
prepare.
Decision Questions
Do I need a website to take bookings for my events?
No. You can share your schedule link or individual event
links through social media and messaging apps and take
bookings without a website at all. If you do have a site,
adding a button that links to your schedule is the simplest
way to connect the two.
What's the best free booking system for small businesses?
Look for something with no signup costs and low fees.
Bookable is free to set up and use, and only takes a 2% fee
when a paid booking happens, so a small business running
mostly free or low-volume events pays close to nothing to
get started.
Setup Questions
How do I embed a booking widget on my website?
On Wix, WordPress, or Squarespace, you can either add a
button linking to your schedule URL or embed the schedule
directly inside a page as a widget. The button method is the
one to use if you want customers to access memberships or
credits, since those need a full page rather than an
embedded frame, where login isn't possible.
How do I send booking confirmations and reminders
automatically?
Every booking triggers a confirmation email automatically,
including the map location and any custom message you've
added, like what to bring or a thank you note. Bookable also
sends automatic reminder emails ahead of the event, so
customers don't need chasing and you don't need to send
anything manually.
